Privacy Policy

1. Your Privacy Matters

Maple Taxes is committed to protecting your personal and financial information. We comply with applicable Canadian privacy laws, including PIPEDA and Québec privacy regulations.

2. Information We Collect

We may collect the following information:

• •Full name, address, date of birth
• •SIN (Social Insurance Number)
• •Tax slips (T4, RL-1, T5, T2202, etc.)
• •Immigration or residency information (when required)
• •Banking information (for direct deposit, if applicable)
• •Contact information (email, phone)

We collect only what is necessary to provide tax services.

3. How We Use Your Information

Your information is used to:

• •Prepare and file tax returns
• •Apply for tax credits and government benefits
• •Communicate with you regarding your tax matters
• •Comply with legal and regulatory requirements

We do not sell or rent your personal information.

4. Information Sharing

Your information may be shared only with:

• •Canada Revenue Agency (CRA)
• •Revenu Québec
• •Authorized tax software providers
• •Secure document storage providers

Only the minimum necessary information is shared.

5. Data Security

We take reasonable steps to protect your data, including:

• •Secure document uploads
• •Encrypted digital storage
• •Restricted access to client files

Despite safeguards, no system is 100% secure. By using our services, you acknowledge this risk.

6. Data Retention

We retain client records only as long as required by tax regulations and legal and professional obligations. You may request deletion of your data where legally permitted.

7. Your Rights

You have the right to:

• •Request access to your personal information
• •Request corrections to inaccurate data
• •Withdraw consent where legally allowed

Requests can be made by email.

8. Cookies & Website Use

Our website may use basic cookies for site functionality, performance and security. We do not use cookies for advertising or tracking without consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.

10. Contact Us

For privacy-related questions or requests:

📧 info@mapletaxes.ca